Day three: furniture

After moving 3 sets of furniture for three sets of members the day was well broken up. Only worked a 7 hour shift, but still had my two fifteen minutes breaks, and my thirty minute lunch. The day went really fast. In the break room at the end of the day, Chad, who pushes carts, volunteering informed me that he makes twenty dollars an hour, after six years of working. Chad also informed me that every two years the store management shifts to a different store. Interesting way to keep management fresh, or disconnected from the employee humanity, and greeter connected to the store policies. Chad was counting down the days, desperately waiting for his transfer to the coon Rapids store. Why? To escape the poor management of the Maple Grove location.

Day two, angry members

I asked a person waiting to be checked out how was Costco today. She replied, not good, I'm angry. I then asked why is that? The member inform me that something in a mailing, a item was no where to be found in the store. I told the member that I would be right back. I walked up to the three "soups" (short for supervisor) and told them that we had an angry member. The three soups faces dropped, in shock and disappointment from this news. Ijjias came over, looking angry now, and talked to the member in the orange dress who was angry. I don't know if that member ever left happy, but I do know I did something wrong. Ijjias had me come over to the side, where he informed me that at Costco, we need to be extra quite and sensitive if someone is angry, a day I should had whispered the issue to him. While telling me this he was nearly in tears, with such disappointment from my Costco error.

First Day

I was assigned to assist with Sean. Sean was wearing a bright blue athletic type fabric polo tan shorts and darker plastic framed glasses. Working within ten feet of Sean for over three hours, I was referred to as "dude", "sir", and "man"  dozens of times. I was talked to by name once, and before it was said out loud, with little confidence, there was a long hesitation, as Sean carefully started at and processed my name labeled on my name tag, hanging off the collar of my yellow Polo.

On my way to my second and final fifteen minute break, the "soup", named Chad, informed me that it was time for my break. I looked at my watch and said "Sounds good" which Chad sharply replied, after he took a step or to past me, with an angry face and voice "I know when your break started". My reply, OK with a confused reflection in my voice, as I continued to process our short conversation.